The Health and Wellness Industry is STILL the fastest growing industry! However, competition is getting stronger, the spa goer is more educated and making more informed decisions, service expectations are much higher than they have ever been and value for money is now a deal breaker. Every year I write about how to take your […]
Not having a USP (unique selling point) is as bad as not having a credit card payment facility in your business. You may as well not trade or else just be happy plodding along. The reality is that every single industry and every single business planning to open requires a USP and in fact if […]
NEW YEAR RESOLUTIONS THAT WILL CHANGE YOUR BUSINESS The Health and Wellness Industry is no doubt still one of the fastest growing industries in the world! With this in mind I am sure you are feeling like competition is getting stronger, the spa goer is more educated on different types of treatments and service expectations […]
THANK YOU POEM Be thankful that you don’t already have everything you desire, If you did, what would there be to look forward to? Be thankful when you don’t know something For it gives you the opportunity to learn. Be thankful for the difficult times. During those times you grow. Be thankful for your limitations […]
As spend is still tight, it is crucial that customer service is 100 per cent as value is going to be a major theme for the latter part 2011. The idea is to ensure that your clients keep coming back to your spa for all their treatments and also to achieve a higher docket value. […]
Recent Comments